What do you do at Community Vision? I’m here to help our Aged Customers live their lives their way or otherwise known as the Aged Care Manager.
In what circumstances would a customer or other staff member come to you for something? Anything, from saying hello, a service request, sharing feedback, solving a problem, or sharing memories and celebrating lives.
What’s one professional skill you’re currently working on? Raising teenagers? On a more serious note, growing as a coach and mentor.
What’s your go-to productivity trick? Lists, lists, and more lists.
Are you an early bird or a night owl? I can be both.
Who has influenced you most when it comes to how you approach your work? It would have to be Brene Brown and the power of vulnerability.
What behaviour or personality trait do you most attribute your success to, and why? Being genuine and seeing each individual as a unique being. I love getting to know other people and I am really interested in their stories.
How do you like to start your day? Without the alarm clock! I love starting my day with a family walk with our Labrador, Fin.
How do you like to end your day? Family, I end my day by having conversations with my family, and just hanging out with them, when the teenagers feel generous enough to their mum.
What was your first job? I was a check out cashier at my local supermarket, when I was a teenager.
What’s a mistake you made early on in your career, and what did you learn from it? Trying to finish everything immediately. I learnt to make lists (see above!)
What led you to this career? I fell into it accidentally but I have loved every minute of it since.
What energizes you at work? The same passion I see in other staff members, who truly want to make a meaningful difference.
What drains you at work? Can’t think of anything….well, maybe, the times leading up to an Audit, when everything has to be checked many many times.
What’s one thing that surprised you about working at Community Vision? The amount of creativity and innovation!
What’s your biggest work pet peeve? Mmmmm…..
What’s the biggest misconception people have about your position? That I will have answers for everything.
If you won the lottery tomorrow what would you do? Make sure I am not dreaming first, and set up an animal refuge with my daughter.
